Privacy Policy
The Riviera Hotel Beirut Policy
Riviera Hotel takes the issue of safeguarding the privacy of our guests very seriously. We have created our Privacy Policy in order to better familiarize you with the type of information we collect from hotel guests, the way in which Riviera Hotel uses this information to better serve your needs, and the steps we take to protect the personal information we acquire. Maintaining the confidentiality of personal information of our guests is a priority for us.
As appropriate, Riviera Hotel may collect personally identifiable information from you voluntarily to provide you with a particular service. We may ask you for information such as name, address,
telephone number and e-mail address. Your information will be kept confidential at all times, even after your stay with us is concluded. This information is collected for several reasons in addition to enabling your stay. It helps us to provide you with superior customer service. It also allows us to better understand the needs and expectations of our guests. And finally, it helps us to keep you informed about promotions and other events which may be of interest to you. It is our policy not to use any personal information of our guests for any purpose other than for the effective operation of our business. We will never sell, rent or share guest lists personal information of guests with any third party.
USE OF INFORMATION
Riviera Hotel uses the services of third parties, such as e-mail service providers and marketing companies that act as agents on behalf of Riviera Hotel. These parties are contractually prohibited from using personally identifiable information for any purpose other than for the purpose Riviera Hotel specifies. We do provide non-personally
identifiable information to certain service providers for their use on an aggregated basis for the purpose of performing their contractual obligations to us. We prohibit the sale or transfer of personal information to entities outside of the Riviera Hotel family of companies for use without your approval.
E-MAILS ABOUT SPECIAL OFFERS/PROMOTIONS
AND OPT-OUT
It is our intention to send you only e-mail communications that will be useful to you and that you want to receive. These communications will relate to Riviera Hotel offers and/or the promotions of select, reputable third parties with whom Riviera Hotel has a strategic marketing relationship because they offer products or services that we believe would be of interest to you.
We use a third party e-mail service provider to send e-mails. This service provider is prohibited from using your e-mail address for any purpose other than to send Riviera Hotel related e-mail. When you receive an e-mail, you will be provided the choice to opt-out of future e-mails by following the instructions provided in the e-mail.
PRIVACY STATEMENT CHANGES
In the future, we may need to change this privacy statement. All changes will be made here so that you will always know what
information we gather, how we might use that information and whether we will disclose it to anyone.